Online Counselling

Online and telephone counselling has existed for several years however as we live and work in the Covid19 pandemic, we are faced with the challenge of changing how we might ordinarily do things and finding new ways to approach activities.Online Therapy has many advantages, and has been found to be as effective as face to face counselling for CBT therapy for depression (The Lancet)   

Working online with Francesca offers greater flexibility in scheduling, reduces the time needed to access appointments, and for some people being in familiar surroundings supports them to feel more comfortable.Online therapy is offered through the secure platform, Zoom.  Zoom enables you to access counselling support from Francesca from anywhere in the UK. A Zoom invitation will be sent out to you in order for you to access your session. 

Telephone Counselling

Telephone counselling is the process of talking to a therapist via the telephone to resolve mental health issues, feelings and life problems.  Sometimes physical hurdles that individuals face prevent them from travelling easily, sometimes illness makes accessing face to face therapy feel overwhelming and burdensome, in these situations the comfort of your home has real benefit in terms of accessing therapy.   Sometimes individuals feel overwhelmed with feelings of shyness and embarrassment and then telephone counselling can feel more confidential and discreet. Social anxiety can also find people unable to manage travelling or spending time in new environments and telephone counselling can support people to overcome these fears and reduce these anxieties.

As with all therapy the first step is to make contact, Francesca will then work with you to discuss what you are looking for from therapy and together complete an initial assessment.  If you decide that telephone therapy is of help to you then sessions will be arranged for you at a set time and day each week.  Telephone sessions are 45 minutes long.

In these difficult and challenging times, it is important to reach out and ask for help.  By sharing your anxieties and not letting them bottle up you elevate some of the understandable stresses and feelings of loneliness and isolation.

Talking to Francesca will provide you with understanding support, and a calm and safe space to explore your anxieties.

"Remember to give your telephone and online sessions time.  Like face to face counselling, it can take a while to adapt to the process and for you and your therapist  to develop a rapport with each other ...The important thing is that you have reached out for help, and are giving yourself access to resources that can help you to achieve the changes you are looking for."       


R.Morgan Four tips for getting the most out of online and telephone counselling.